Job Description
Ghirardelli Chocolate Company
Senior Manager, Operations
San Leandro, CA
2nd Shift 2pm- 10:30pm
Summary
The Senior Operations Manager will ensure that production resources meet the safety, quality, cost, and delivery expectations over a three-shift operation. This position is additionally responsible for developing their team, setting direction, and enabling their team to drive results. The Senior Operations Manager will be a leader in implementing and influencing a continuous improvement culture across the Operations department based on the WCOM (World Class Operations Management) and TPM (Total Productive Maintenance) philosophy, implementing a culture of continuous improvement to increases operational efficiencies and productivity through a TPM Pillar approach and launching cross functional teams to eliminate losses.
Responsibilities
- Foster a safe working environment promoting safety related processes and procedures - Work towards 0 accidents
- Shows strong leadership in promoting safety processes and procedures
- Enforce and coach on all internal and external safety regulations.
- Be familiar with State and Federal Safety Requirements.
- Responsible to maintain and improve existing HACCP and other quality programs.
- Ensure quality deviations are reviewed and corrective actions to avoid reoccurrence are identified.
- Ensure that sanitation and housekeeping of assigned areas meet Ghirardelli standards as well as regulatory requirements.
- Hold employees accountable for the quality of product.
- Manage labor and material variances and develop action plans to reduce costs.
- Drive improvements to line efficiencies through the development and execution of improvement plans and corrective actions for deviations from standard.
- Participate in long-term capital planning.
- Control production department budgets in respective areas of responsibility.
- Responsible for material flow and material usage in the assigned area.
- Effectively communicate across the organization, including Production, Warehouse, Planning, Human Resources and other departments
- Fosters and promotes a culture of teamwork between all plant departments
- Motivate plant employees by recognizing positive achievements with regard to safe practices, work quality, attitude, attendance, follow-through and organization.
- Leadership, coaching and development of direct report salaried production supervisors.
- Work closely together with Human Resources department to guarantee that all labor issues are addressed in a timely manner and according to the union contract.
- Participate and drive resolution with grievance meetings, contract negotiations, mediation and arbitration as needed.
- Drive continuous improvement projects in area, working closely with Industrial Performance, QA, Scheduling, Maintenance, R&D and Engineering
- Support Engineering Department when new processes and machinery are designed, built, installed and trained for. Meet with Engineering on all new design reviews for installations and upgrades
- Lead the implementation of TPM philosophy within their area to prioritize projects to improve the factory efficiency and losses
- Hire, develop and manage performance of team. Create an inclusive environment that embraces our values and purpose.
- Provide direct support to other areas of Supply chain, such as Co-Pack, Supply Planning, etc.
- Utilizes expertise in the organization to drive key initiatives
- May perform other duties as assigned.
- Complete special projects and other duties as assigned or as necessary.
Required Knowledge and Skills
- BA degree in Engineering, Food Science, or related discipline and minimum 8 years of related experience
- 2-3 years of direct supervision experience
- 1-2 years of department manager experience
- Previous experience in chocolate manufacturing and/or consumer packaging goods (CPG) preferred
- Deductive reasoning, strong analytical and problem solving skills
- Employs Lean tools in order to accomplish business objectives
- Applies a structured methodology and lead change management activities
- Ability to direct and lead direct reports with strong skills in leading, organizing and developing people
- Excellent organizational skills
- Ability to set expectations and hold employees accountable
- Ability to set priorities and to be self-disciplined and consistent
- Good written and oral communications skills
- Ability to develop and implement action steps and follow through with the people responsible for them
- Ability to work effectively in a union environment and gain knowledge of the Union Contract
- Good knowledge of food processing and packaging machinery
- Computer literacy in MS Office
- Experience with SAP a plus
Other Job Requirements
- Required to regularly sit. Occasionally required to stand or walk.
- Occasionally required to lift and/or move up to 25 pounds.
- This position must be able to concentrate for extended periods of time paying close attention to detail.
- Potential for very warm or very cold working environment/depending on area of assignment.
- Interfacing with various manufacturing equipment and office computer equipment.
- Regular communication with direct reports and internal and/or external customers
- Must be able to kneel, bend, crouch and climb as required
- Must be capable of using protective equipment such as hard hats, safety glasses/goggles, safety shoes, hearing protection, etc.
- Flexibility around work hours to interact with key employees on all shifts.
Salary: $144,773 - $160,000 / year
Job Tags
Contract work, Shift work, Afternoon shift, All shifts,