Job Description

Hybrid: San Francisco 4 days minimum in office

We will pay Commute Fees!

General Description

Under direction from the Records Manager and Supervisor, the Records Clerks identify and file all paper and electronic documents, index documents, create new files, shelve files. Process files for storage, transfer or destruction per firm retention schedule, in addition to responding to end user requests. The Records Clerk position requires that all work be performed in the office.

Primary Responsibilities

• Identify loose documents and place in the correct file or electronic folder, seeking input from end users when clarification is needed
• Work with end users and Records Management team to develop efficient and effective electronic records management practices
• Convert paper documents to PDF for electronic records storage
• Correct errors in records systems and variances from current policies and procedures as they are identified
• Index pleadings conforming to current policies and procedures
• Help maintain a clean and organized Records Room
• Process files and boxes for offsite storage
• Deliver client files to end users or project rooms
• Process files for transfer to new counsel or return to the client
• Communicate with clients regarding disposition of hard copy files at the end of their retention lifecycle
• Process files for destruction per firm retention schedule
• Assist Case Clerks in maintenance and organization of case rooms
• Work to establish good relationships with end users and enhance the service they receive from the Records department
• Adhere to general safety practices and to any unique departmental safety guidelines
• Adhere to and help enforce firm records policies and procedures
• Create new files as needed conforming to firm policies and procedures

Secondary Responsibilities

• Communicate policies and procedures with end users
• Other related tasks and duties as assigned by the Records Manager and Supervisor

Required Skills

• 2-3 years of experience in a law firm or legal environment.
• Ability to maintain high standards of accuracy and reliability in work product through excellent attention to detail
• Ability to identify and scan legal documents for content
• Proficiency in electronic records management systems (e.g., iManage Records Manager (IRM), Elite Enterprise, E3, Aderant, File Trail)
• Ability to work efficiently and effectively in managing electronic records in DMS and other document databases
• Ability to move boxes weighing up to 50 pounds
• Knowledge of Microsoft Suite of products including Word, Excel, Outlook and PowerPoint.
• Excellent customer service and interpersonal skills, including ability to communicate records policies and procedures verbally and in writing
• Ability to work in teams
• Ability to prioritize tasks in an ever-changing fast-paced environment
• Ability to proactively identify problem areas and communicate them to appropriate individuals with escalation when necessary.
• Ownership and accountability for the quality of all work performed

Additional Qualifications

• Possess ability to work well in both a team atmosphere and independently with minimal supervision
• Familiarity with FileSite/iManage document management systems strongly preferred
• Flexibility within a dynamic office environment, change management skills

Hourly Rate

Hanson Bridgett offers a competitive hourly rate and benefits package. The hourly rate for this California-based role is anticipated to be in the range of $25.65 - $30.77. and represents the firm’s good faith and reasonable estimate of possible compensation at the time of posting. Actual compensation is negotiable and will depend upon several factors, including but not limited to the candidate’s years of experience, qualifications, and skill set.

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