Job Description

Milwaukee County Zoo is looking for a Network Analyst I resource on our Infrastructure Services team.

Top Skills & Years of Experience:

1 to 3 years' experience with

- Wireless networks

- Excellent documentation skills

- Works independently and asks questions when needed

Nice to Have Skills:

- Excellent communication skills

- Ability to engage the business leaders in a non-technical conversation

- Excellent presentation skills

Onsite or remote? Candidates MUST be a CURRENT Wisconsin resident, no relocation allowed. This is a 100% onsite position.

Project Details: Scout all the buildings at the Zoo. Document an inventory of all devices and list product type, model, function, vendor, etc., per location. Create a depository of images depicting the technologies present across the Zoo. Review network diagrams and define IP schemes, current configuration protocols, and connectivity. Define and associate devices, applications to the various vendor technologies present at the Zoo – JCI- Gateway “POS” etc. etc.

Additional details: Onsite position at the Milwaukee County Zoo on 10001 W Bluemound Rd, Milwaukee, WI 53226

The Network Analyst is part of the Information Management Services Division (IMSD), which is responsible for all aspects of technology in Milwaukee County. The Network Analyst assists in designing, implementing, and maintaining the networks by managing network IP addresses, communicating network information and requirements to connect hosts onto the network, and installing, upgrading, and maintaining network routers, switches, firewalls, wireless access

points, wireless controllers, other network devices and servers. The Network Analyst works with vendors to research emerging technologies and diagnose and resolve network problems. The

Network Analyst utilizes multiple tools to monitor the network to ensure optimum performance and to assist in troubleshooting issues. The Network Analyst maintains internet links, works with

other Information Services units, faculty, and staff in the integration, maintenance, and problem resolution of network services, maintains documentation and database information, and works with Procurement Services in the preparation and evaluation of bid specifications for network hardware and software.

MINIMUM ACCEPTABLE QUALIFICATIONS

Education: A bachelor’s degree is required. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: One to three year(s) of computer networking infrastructure experience is required.

Wireless technology experiences desired.

Skills: The ability to follow technical instructions, both verbal and written is required. The ability to solve network-related problems by using diagnostic techniques and protocols is required.

Effective verbal and written communication skills are required. The ability to maintain confidentiality regarding information processed, stored, or accessed by the networks is required.

A thorough understanding of network protocols including TCP/IP and networking equipment including routers, switches, and wireless system is required. Familiarity with backbone and Wide

Area networking (WAN) components, wiring infrastructures, VPNs, Layer 2 and 3 networking protocols, multicast, firewalls, DHCP, DNS, IP address management and network monitoring software is preferred.

Effort: Requires working at computer workstations for extended periods of time and requires regularly lifting and carrying objects weighing up to twenty-five pounds and occasionally up to

fifty pounds. Requires sufficient mobility to replace networking equipment and connect cables in ceilings and wiring centers which may require climbing ladders and working in confined spaces.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Scout and map the entirety of the Milwaukee Count Zoo wireless infrastructure.

2. Document an inventory of all devices and list product type, model, function, vendor, etc., per location.

3. Create a depository of images depicting the technologies present across the Zoo

4. Review network diagrams and define IP schemes, current configuration protocols, and

connectivity

5. Define and associate devices, applications to the various vendor technologies present at the

Zoo – JCI- Gateway “POS” etc. etc. Assures the University's networking requirements are

met with the highest level of performance and reliability by assisting the Supervisor of

Infrastructure Services in maintaining the hardware and software components of the

University’s networks.

6. Contributes to the overall success of Information Services by performing all other essential

duties as assigned

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